Introduction

At Empresa Estrella Polar, we want to ensure a transparent and satisfactory experience when you use our website. Therefore, we use cookies and other technologies to improve the functioning of the site, offer you a personalized service and facilitate navigation. This policy aims to explain, in a clear and simple way, what cookies are, how we use them and how you can manage them.

What are cookies?

Cookies are small files that are stored on your device when you visit our website. They allow us to remember your preferences, improve the functionality of the site and personalize the content we offer you.

Why do we use cookies?

We use cookies for a variety of purposes, including:

• Improving your user experience: Remembering your preferences, such as language and selected options, so you don't have to set them every time you visit our site.

• Optimize site performance:Helping our site function properly, allowing you to navigate easily and access the features necessary to purchase tickets.

• Analyze site usage: Understanding how you interact with our website to improve its performance and tailor our services to your needs.

• Deliver relevant advertising: Showing you advertisements based on your interests, so that you receive promotions and content that is useful to you.

Types of cookies we use

• Essential cookies: These are necessary for our website to function properly and to ensure that you can browse securely and perform actions such as purchasing tickets.

• Performance cookies: These collect information about how you use our site, such as the pages you visit and the errors you may encounter. We use this data to improve performance and user experience.

• Functional cookies: These cookies allow us to remember your preferences, such as language or login information, to provide you with a more personalized experience on each visit.

• Advertising cookies: We use cookies to show you relevant ads based on your interests. They also help us measure the effectiveness of our advertising campaigns and deliver promotions that are of interest to you.

• Third-party cookies: We work with trusted third parties, such as Google Analytics, to better understand user behavior on our site to improve the experience. These cookies may also be used to show you customized ads on other websites.

Cookie Management

When you access our site, you will be asked to accept or set your cookie preferences. This will allow you to decide what types of cookies you are willing to accept. You can change these preferences at any time through your browser settings. Please note that disabling certain cookies may affect the functionality and quality of your experience on our site.

How do we use other tracking technologies?

In addition to cookies, we use other tracking technologies to better understand user behavior:

• Web beacons: Also known as “web beacons” or “tracking pixels,” these are small, transparent images that help us understand usage patterns, measure the effectiveness of our marketing campaigns, and determine whether an email has been opened.

• Device Fingerprinting: This technology allows us to uniquely identify your device based on browser and system settings. It is used primarily for security purposes and to prevent fraud.

Do you display targeted advertising?

Yes, we use cookies and tracking technologies to show you personalized ads based on your interests. These cookies allow us to understand your preferences based on your browsing history and interactions with our site. We may work with advertising partners to show you relevant advertising both on our site and on other websites you visit. You have the option to accept or decline these cookies when you log in to our site.

Cookie setting options

If you prefer to prevent the use of cookies on the Website, you should first disable the use of cookies in your browser and then delete the cookies stored in your browser that are associated with this Website. You can use this option to prevent the use of cookies at any time.

If you do not accept our cookies, you may experience some inconvenience in using the Website and some features may not function properly.

If you wish to delete Cookies or instruct your browser to delete or reject them, please visit your browser's help pages.

• For the Chrome web browser, please visit this page Google

• For the Internet Explorer browser, visit this page Microsoft

• For Firefox web browser, visit this page Mozilla Org

• For Safari web browser, visit this page Apple

For any other web browser, visit the official web pages of your web browser.

How can you control cookies?

You have the option to accept or decline cookies when you visit our site. In addition, you can manage or block cookies through your browser settings, allowing you to customize your experience according to your preferences. For more details, please refer to the help section of your browser.

Changes to the cookie policy

We may update this cookie policy to reflect changes in our practices or to comply with applicable law. Any changes will be posted on this page. We encourage you to check back periodically to stay informed.

Contact

If you have any questions about our cookie policy or need more information, please do not hesitate to contact us via email: info@mcets-inc.com